ASTROKEY TERMS OF USE

1. ABOUT THESE TERMS

1.1. Service operator

These Terms of Use (“Terms”) govern access to the AstroKey website, mobile applications, account, software, personalized calculations, forecasts, reports, subscriptions, AstroCredits and other digital features (collectively, the “Service”).

Full name: LIMITED LIABILITY COMPANY “ASTRO KEY”

Abbreviated name: ASTRO KEY LLC

EDRPOU registration code: 46242532

Registered address: Office 7, 23/1 Smilianska Street, Cherkasy, Cherkasy Region, 18002, Ukraine

Website: https://astro-key.com

Support email: [email protected]

Phone: +380 73 703 69 69

In these Terms, ASTRO KEY LLC may also be referred to as “AstroKey”, the “Company”, “we”, “us” or “our”.

1.2. Acceptance of the Terms

By creating an account, using the Service, ordering paid features or confirming the relevant checkbox or button, you agree to these Terms. If you do not agree, do not use the Service.

1.3. Related documents

• Privacy Policy;
• Refund Policy;
• Public Offer — for direct web purchases where ASTRO KEY LLC is identified as the seller;
• the specific plan terms, price, currency, billing frequency and renewal rules displayed before payment;
• the terms of the relevant payment provider or app store, where applicable to the particular transaction.

2. THE ASTROKEY SERVICE

2.1. Description

AstroKey provides a digital information and entertainment service related to astrology, numerology, natal charts, compatibility, personalized forecasts, interpretations and digital reports. Some features are free; others are available by subscription, for AstroCredits or for a one-time payment.

2.2. Personalization and automated systems

To produce results, the Service may use a name or pseudonym, date, time and place of birth, another person's data that you are entitled to provide, and other parameters you enter. Some calculations, texts or interpretations may be created or improved using algorithms and artificial intelligence technologies.

2.3. Informational and entertainment nature

Astrology, numerology, forecasts and compatibility are interpretive practices. AstroKey does not claim that they are scientifically validated ways to predict future events or establish objective facts. Results are intended for entertainment, information and self-reflection. They do not guarantee events, outcomes or the correctness of any particular decision.

2.4. No professional advice

The Service does not provide medical, psychiatric, psychological, legal, financial, investment, tax, career or other professional advice. Do not use AstroKey materials as the sole basis for decisions about health, safety, finances, law, employment or other significant life matters.

3. AGE AND ELIGIBILITY

You must be at least 16 years old, or meet any higher minimum age required by the laws of your country, to use the Service independently. If you do not have full legal capacity, use and purchases are permitted only with a legal representative's consent where such consent is required by law.

4. ACCOUNT

• Provide accurate and current information.
• Keep your login credentials confidential and do not share access with third parties.
• Immediately report suspected unauthorized access to [email protected].
• We may temporarily restrict access to protect the Service, prevent fraud, comply with the law or address a material breach of these Terms.

5. SUBSCRIPTIONS, PAID FEATURES AND PAYMENT

5.1. Information before purchase

Before confirming a paid purchase, the user is shown the essential commercial terms: product or plan name, price, currency, billing frequency and duration, whether automatic renewal applies, key features, trial terms (if any) and how to cancel.

5.2. Automatic renewal

Unless otherwise stated at checkout, paid monthly and annual subscriptions renew automatically until canceled. By taking out such a subscription, you authorize the payment provider or app store to make subsequent charges according to the billing cycle shown to you.

5.3. Payment channels

The payment channel depends on where you make the purchase. On the website, payment may be made through an authorized payment provider, acquiring partner, reseller or other payment platform identified directly at checkout and/or on the receipt. In the mobile application, purchases may be processed through the relevant app store or another authorized platform. That provider's terms may additionally apply to the particular transaction.

5.4. Direct purchases from ASTRO KEY LLC

If ASTRO KEY LLC is identified as the seller at checkout or on the receipt, the contract for the purchase of digital services/content is concluded directly with the Company. The Public Offer also applies to that purchase. In this case, a third-party payment service performs the technical function of processing the payment, unless expressly stated otherwise at payment.

5.5. Technical subscription infrastructure

Third-party technical providers may be used to synchronize subscription status, transaction identifiers and access rights across platforms. Such providers do not become the seller solely by performing this technical function.

5.6. Cancellation

You may cancel a subscription at any time through the channel used to purchase it or another available subscription management tool. Cancellation stops future renewals but generally does not terminate access already paid for before the end of the current period.

5.7. Failed payments and price changes

The payment provider may retry a failed recurring charge according to its rules. We may change prices for future periods; where required by law or platform rules, we will give advance notice and/or obtain new consent.

6. ASTROCREDITS

6.1. Legal and functional nature

AstroCredits are closed internal digital access units that can only be used within AstroKey to unlock specified digital reports or features. AstroCredits are not electronic money, currency, a virtual asset, cryptocurrency, a payment instrument, an investment product or a deposit.

• AstroCredits have no monetary value outside the Service;
• they cannot be withdrawn to a bank account or exchanged for cash or cryptoassets;
• they cannot be transferred or sold to another user unless the Service expressly permits otherwise;
• purchased AstroCredits and AstroCredits received through a subscription may have different validity rules, displayed before purchase.

6.2. Subscription and purchased AstroCredits

AstroCredits included in a subscription may be granted monthly and remain valid for a limited number of credit cycles as described in the plan. Separately purchased AstroCredits do not expire unless otherwise clearly disclosed before purchase or required by law. Using AstroCredits to order a report means the corresponding number of units is deducted after the order is confirmed.

7. FREE FEATURES AND DEMOS

Free forecasts, demos or introductory features do not automatically constitute a paid subscription unless expressly indicated otherwise when you use them. If we offer a trial that automatically converts to a paid plan, its duration, the price after it ends, the first charge date and cancellation terms will be displayed before it starts.

8. REFUNDS AND CONSUMER RIGHTS

Refunds, withdrawal from distance contracts and other remedies are governed by the Refund Policy, the relevant payment provider's terms and mandatory law. Nothing in these Terms limits consumer rights that cannot be waived by law.

9. USER DATA AND OTHER PEOPLE'S DATA

You retain rights to the information you lawfully provide to the Service. You grant AstroKey a non-exclusive right to process it to the extent necessary to provide the Service, produce results, provide support, ensure security and comply with the law. If you enter a partner's or another person's data, you confirm that you have a lawful basis for such use.

10. INTELLECTUAL PROPERTY

Rights to the software, design, interfaces, texts, methods, templates, reports, graphics, databases, trade designations and other Service materials belong to ASTRO KEY LLC or are lawfully used by it. The user receives a limited, personal, non-exclusive, non-transferable license to use the Service for lawful personal purposes.

Without our written consent, you may not commercially resell materials, bypass paid access, copy content in bulk, reverse engineer to an extent prohibited by law or remove intellectual property notices.

11. ACCEPTABLE USE

• do not violate the law or third-party rights;
• do not attempt to gain unauthorized access to systems, accounts or data;
• do not use bots, scraping or automation that creates excessive load or bypasses restrictions;
• do not use the Service for fraud, unlawful payments, money laundering, sanctions violations or other prohibited activities.

12. SERVICE AVAILABILITY AND CHANGES

We may change, update or discontinue individual features where reasonably necessary for security, product development, legal compliance or technical compatibility. For paid digital services, such changes must not unjustifiably deprive the user of the core functionality they paid for; mandatory rights concerning digital content and digital services remain unaffected.

13. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by law, the Service is provided “as is” and “as available”. We do not guarantee uninterrupted or error-free operation, absolute accuracy of interpretations or compatibility with all devices. This provision does not limit mandatory warranties or consumer rights concerning the conformity of digital content/services.

14. LIMITATION OF LIABILITY

To the extent permitted by law, AstroKey is not liable for indirect, incidental or consequential loss, loss of expected benefit or decisions made solely on the basis of the Service's interpretations. For paid services, any contractual limitation of liability does not apply to the extent prohibited by law, including in cases of intentional misconduct, gross negligence, harm to life/health or mandatory consumer rights.

15. SUSPENSION AND TERMINATION

You may stop using the Service at any time. We may suspend or terminate an account in the event of a material breach of these Terms, fraud, a security threat, a legal requirement or abuse of the payment system. Where possible and lawful, we will explain the reason and how to appeal.

16. GOVERNING LAW AND DISPUTES

Relations with ASTRO KEY LLC are governed by Ukrainian law. If you are a consumer in another country, this does not deprive you of the mandatory protection provided by the law of your place of residence. The parties will first try to resolve a dispute by contacting support. If the dispute is not settled, it will be resolved by a competent court in accordance with the jurisdiction rules established by law.

17. CHANGES TO THE TERMS

We may update these Terms. If changes materially affect your rights or an existing paid subscription, we will notify you in the manner required by law before they take effect. Changes do not apply retroactively to completed purchases unless required by law.

18. CONTACT

Questions about these Terms: [email protected]. Postal address: Office 7, 23/1 Smilianska Street, Cherkasy, Cherkasy Region, 18002, Ukraine.