How to contact support?
Email us at [email protected]. Please include a link, what you did, what went wrong, your device, and the approximate time of the error. Do not send your password, login codes, or full card details.
Didn't get a code or need to change your email?
Check your email address and Spam folder. The code is valid for 10 minutes, and you can request a new one after 60 seconds. To change your email, please contact support. Do not create a new account: your previous purchases will remain in the old one.
Where can I find my reports and subscription?
Log in to your previous account using the same method. Check the 'My reports' and AstroCredits sections. You can manage an active subscription in your account or in the store where you purchased it.